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Social Network Monitoring

Our advanced technology provides a highly accurate and comprehensive understanding of your client's emotions, perceptions, needs and desires so that you can get the insights you need to act immediately.

Monitoring and Listening: Monitor in real time what is said of your brand, compare against your competitors and understand the voice of your client.

Customer Care: Improve your customer service by leveraging accurate data on the emotions, perceptions, needs and desires of your customers.

Moderation: Keep your community healthy and free of inappropriate content in real-time.

Features

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Tag content accurately
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Understand the overall sentiment
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Match, filter and compare data
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Connect to social networks
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Compare your brand and your competitors'
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Fast and relevant Customer Care
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Cloud based solution
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Real-time alerts
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Immediate access to business inteligence
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Updated user profiles
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Integration with different systems via API

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